Terms and Conditions of Sale
Effective Date: 1.1.2025
1. General
1.1 These Terms and Conditions govern the use of OUCH Magnesium products and the purchase of our magnesium sprays, salts, and gels.
1.2 By purchasing or using our products, you agree to these Terms and Conditions.
2. Product Use and Disclaimer
2.1 OUCH Magnesium products are intended for external use only.
2.2 Our products are not intended to diagnose, treat, cure, or prevent any disease and should not replace medical advice.
2.3 Consult a healthcare professional before using these products if you:
•Are pregnant or breastfeeding.
•Have any pre-existing medical conditions.
•Are using them on children under 12 years old.
3. Safety and Allergies
3.1 Conduct a patch test before using any OUCH Magnesium product. Discontinue use if irritation occurs.
3.2 Keep products out of reach of children.
3.3 Avoid contact with eyes, mucous membranes, or broken skin.
4. Liability
4.1 OUCH Magnesium is not liable for any adverse effects resulting from the improper use of our products.
4.2 Users assume all responsibility for the correct and safe application of the products.
5. Product Information
5.1 All information provided on our packaging, website, or promotional materials is for general informational purposes only.
5.2 While we strive for accuracy, we do not guarantee that the information is free from errors.
6. Returns and Refunds
6.1 Refunds will be processed in compliance with Australian Consumer Law (ACL), including instances where products are defective or not as described.
7. Shipping and Delivery
7.1 We ship within Australia. Shipping times may vary.
7.2 OUCH Magnesium is not liable for delays caused by third-party couriers or customs.
8. Australian Consumer Law (ACL)
8.1 These Terms and Conditions comply with the Australian Consumer Law.
8.2 Nothing in these T&Cs excludes or limits your rights under the ACL.
9. Privacy Policy
9.1 Personal information provided during purchase will be handled in accordance with our Privacy Policy, which complies with the Australian Privacy Act 1988.
10. Modifications
10.1 OUCH Magnesium reserves the right to amend these Terms and Conditions at any time. Updates will be posted on our website.
11. Contact Information
If you have any questions or concerns, please contact us at:
•Email: info@ouchest.com.au
Additional Notes for Compliance:
1.Labeling:
Ensure all product labels comply with the Therapeutic Goods Administration (TGA) regulations, including ingredient lists, warnings, and intended use.
2.Advertising:
Avoid therapeutic claims unless the product is listed or registered with the TGA.
3.Batch Testing:
For products intended as therapeutic goods, maintain records of testing and quality assurance.